Turn Customer Feedback into Repeat Buys
Collect feedback, analyze results, and watch your sales grow.
Problem
Bad Customer Interactions Are Costly
Avoid lost customers, bad reviews, and lost sales.
Lack of Feedback
You can’t improve what you don’t know. Collect feedback in minutes
Bad Feedback
Negative experiences lead to bad reviews and lost sales.
Ignoring Feedback
Happy customers should be highlighted and encouraged.
Our Solution
Pro-Active Feedback That Drives Growth
Collect feedback, engage customers, and use AI to keep them coming back.
Online Survey Creator
Pick from a selection of 20+ survey templates
Customize your surveys with rating fields, open ended, or multiple choice questions
Deliver survey links via email or SMS.
Automatic Feedback
Integrate with your online store, payment gateway, or POS
Automatically survey customers after they buy
Receive real-time sentiment reports on how your business is doing
Resolutions Powered by AI
Address negative feedback with personalized AI-driven responses.
Offer tailored rewards and promo codes to turn unhappy customers into fans
Gain real-time understanding of customer issues and resolve them quickly
How It Works
Gain real-time understanding of customer issues and resolve them quickly
01
Create Surveys
Choose a template, customize, and start collecting feedback.
02
Send Surveys
Automate the process via email, website embed, and more.
03
Analyze Results
Use real-time insights & sentiment analysis to understand feedback.
04
Take Action
Resolve issues quickly with rewards, promo codes, and AI chats.
Pricing
Pricing that suits your needs
Pays for itself in recovered sales
Starter
Perfect for getting started with customer feedback.
$19
/month
Get Started
Send up to 100 surveys / month- Unlimited questions
- Unlimited survey forms
- Send surveys via email
Capture surveys via website- Send surveys via SMS
- AI resolutions
- Custom branding
- Custom domain
- Conversion tracking
- API Access
Growth
Ideal for growing businesses needing more insights.
$49
/month
Get Started
- Send up to 500 surveys / month
- Unlimited questions
- Unlimited survey forms
- Send surveys via email
- Capture surveys via website
- Send surveys via SMS
- Up to 20 AI resolutions / month
- Custom branding
- Custom domain
- Conversion tracking
- API Access
Expand
Best for large teams and advanced feedback needs.
$199
/month
Get Started
- Send up to 3000 surveys / month
- Unlimited questions
- Unlimited survey forms
- Send surveys via email
- Capture surveys via website
- Send surveys via SMS
- Up to 500 AI resolutions / month
- Custom branding
- Custom domain
- Conversion tracking
- API Access
FAQ
Frequently Asked Questions
Ask us something
What is FeedbackRobot?
How does FeedbackRobot work?
How does the AI-powered resolutions feature work?
Is there a free trial available?
Can I integrate FeedbackRobot with other platforms?
