TEAM INBOX

TEAM INBOX

Centralize Every Feedback Conversation

Centralize Every Feedback Conversation

Manage, assign, and reply to customer feedback from one shared inbox — faster, clearer, and fully AI-assisted.

Manage, assign, and reply to customer feedback from one shared inbox — faster, clearer, and fully AI-assisted.

14-day free trial • no credit card required

14-day free trial • no credit card required

Team Inbox table showing survey titles, customer names, and dates received, with filters for search, date, and assignees.
Team Inbox table showing survey titles, customer names, and dates received, with filters for search, date, and assignees.

40%

Faster Response Time

Assign and reply to feedback instantly with AI routing.

60%

Better Team Coordination

Keep everyone aligned with shared context and automatic updates.

0

Missed Feedback

Every response lands in one unified workspace.

SKILLS

Everything You Need to Manage Feedback in One Place

AI-powered collaboration that keeps your team connected, responsive, and on track.

Unified Inbox

View every piece of feedback — surveys, reviews, and messages — in one central dashboard.

Unified Inbox

View every piece of feedback — surveys, reviews, and messages — in one central dashboard.

Smart Assignment

Automatically route feedback to the right person or team based on topic or urgency.

Internal Collaboration

Comment, tag teammates, and discuss feedback before responding to customers.

Real-Time Updates

Track response progress and resolution status across the entire team.

HOW IT WORKS

How the Team Inbox Keeps Your Workflow in Sync

See how FeedbackRobot turns feedback chaos into coordinated team action.

01

Centralize Feedback

All surveys, messages, and reviews land in one shared workspace.

02

Auto Assign Tasks

FeedbackRobot routes each message to the right teammate — no manual triage.

03

Collaborate and Respond

Comment, edit, or reply directly from the inbox for faster resolutions.

FEATURES

Everything Works Better, Together

Every FeedbackRobot feature works together — from collecting responses to resolving issues and tracking performance in real time.

AI Resolutions

Resolve negative feedback fast with AI-powered replies.

AI Resolutions

Resolve negative feedback fast with AI-powered replies.

Automations

Automate surveys and workflows with custom triggers.

Automations

Automate surveys and workflows with custom triggers.

Spotlight

Transform your best 5-star reviews into beautiful social content.

Spotlight

Transform your best 5-star reviews into beautiful social content.

FAQ

Frequently asked questions

Still got questions? Visit our help center

What is the Team Inbox feature?

How does it improve team collaboration?

Can I track who responded and what the status is?

Which channels does the Team Inbox support?

Is there any setup required for the Team Inbox?

Abstract blue and white gradient background

Let your agent take it from here

Setup takes 3 minutes. Your agent handles the rest.

free trial • no credit card required

Abstract blue and white gradient background

Let your agent take it from here

Setup takes 3 minutes. Your agent handles the rest.

free trial • no credit card required

Abstract blue and white gradient background

Let your agent take it from here

Setup takes 3 minutes. Your agent handles the rest.

free trial • no credit card required