Privacy policy

Last updated: Feb, 2025

Welcome to FeedbackRobot! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our website (https://www.feedbackrobot.com) and services.

1. Information We Collect

We collect the following types of information when you interact with FeedbackRobot:

  • Personal Information: Name, email address, company details, and contact information provided when you sign up or communicate with us.
  • Usage Data: Information about how you interact with our platform, including IP addresses, browser type, and device information.
  • Survey Responses: Any information collected through customer feedback surveys sent using FeedbackRobot.
  • Cookies & Tracking Technologies: We use cookies and similar technologies to analyze usage patterns and improve our services.

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve FeedbackRobot.
  • Personalize your experience and offer relevant features.
  • Communicate with you, including responding to inquiries and sending important service updates.
  • Ensure security and prevent fraudulent activity.
  • Analyze user behavior to enhance our platform.

3. Data Sharing and Disclosure

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Third-party vendors that assist with analytics, hosting, and customer support.
  • Legal Compliance: When required by law, regulation, or legal process.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access, update, or delete your personal information.
  • Opt out of marketing communications.
  • Restrict or object to certain processing activities.

To exercise these rights, contact us.

6. Data Retention

We retain your information as long as necessary to provide our services or comply with legal obligations.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us.

By using FeedbackRobot, you agree to the terms of this Privacy Policy.

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